Our Return and Refund Policy
If there is a problem with your order, please contact trueIMAGE Publishing immediately at 1-800-961-8783 so we can promptly resolve it for you.
- To start the return process, please complete the Product Return form to request an RMA number
- If requested, send your item for return to:
- trueIMAGE Publishing
- Returns Department RMA #
- 113 6th St.
- Lynden, WA 98264
- Include in your package a signed letter stating the reason for your return and the original receipt.
- You are responsible for payment of return shipping.
trueIMAGE Publishing Damaged Items and Shortage Claims
Please inspect all merchandise immediately upon receipt. Any damaged or missing items should be reported by calling toll free 1-800-961-8783.
If, at any time, you have questions about returning an item purchased on trueimagepublishing.com, please call trueIMAGE Publishing at 1-800-961-8783.