trueIMAGE Publishing

Our Return and Refund Policy

If there is a problem with your order, please contact trueIMAGE Publishing immediately at 1-800-961-8783 so we can promptly resolve it for you.

Return Instructions
– To start the return process, please call trueIMAGE Publishing at 1-800-961-8783.

– If requested, send your item for return to:

  • trueIMAGE Publishing
  • Returns Department RMA #
  • 113 6th St.
  • Lynden, WA 98264

– Include in your package a signed letter stating the reason for your return and the original receipt.

– You are responsible for payment of return shipping.

trueIMAGE Publishing Damaged Items and Shortage Claims

Please inspect all merchandise immediately upon receipt. Any damaged or missing items should be reported by calling toll free 1-800-961-8783.

If, at any time, you have questions about returning an item purchased on, please call trueIMAGE Publishing at 1-800-961-8783.