Our Payment and Shipping Policy

Payment Policy

Accepted Methods of Payment 

Credit Card (Visa, Master Card, American Express, Discover)
Check/Money Order

Credit Card Charges

Your credit card will be charged when you place your order. If we are not able to fulfill your order for any reason your credit card will be refunded.

Check/Money Order Payment

Orders paid by check or money order will not be processed until payment in full has been received.

Mailing Address For Check/Money Order

trueIMAGE Publishing
PO Box 153
113 6th St.
Lynden, WA 98264

Shipping Policy

We begin shipping calendars mid-September for the following calendar year. Orders must be paid in full before shipment.

Carriers

We use the following carriers to deliver our orders:

USPS
UPS
FedEx

Order Tracking

We will notify you when your order has shipped with the tracking information. Please note that orders for local (Whatcom County) delivery will not have tracking numbers.

Shipping Rates

The rate charged for the shipping of your order is based on the number of calendars ordered, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.

Back Orders 

If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.